Answers to the questions we hear most, plus how to reach a real person if you're stuck.
The Trimlane Chrome extension reads the receipts and renewal emails in your Gmail, right in your browser, and pulls out the service, price, and billing cycle. You then beam the results to your phone with a one-time QR code.
Never. Trimlane works entirely from the receipts in your inbox — there’s no bank login, no Plaid, and no account to create.
Nowhere. Everything is processed locally — in your browser during the scan, then on your iPhone in your own private iCloud. See our Privacy Policy for the full breakdown.
Yes. Trimlane sends a heads-up a few days before any subscription renews, so you can decide whether to keep it.
Trimlane is free to scan and track your subscriptions. A one-time upgrade unlocks unlimited reminders and advanced insights — most people find it pays for itself in the first scan.
Email us with the service name and, if you can, a screenshot of the receipt email (redact anything sensitive) — that helps us teach Trimlane to recognize it.
In the app, delete subscriptions individually or turn off iCloud sync for Trimlane from iOS Settings. Uninstalling the Chrome extension clears everything it stored locally.
Still stuck? Email support@trimlane.app — we read every message and usually reply within a day.